Filemate

FILEMATE > Service > RMA Request

For details on RMA and Warranty Policy, Click Here

Customer Name:	(Required)

Phone Number:	(Required)

Fax Number:

E-Mail Address	(Required)

Ship-To Address:	(Required)

City, State, Zip:	(Required)

Date Requested:	1/5/2009 5:58:25 PM

Wintec's Part number on the item:	(Required)

Part Description:

RMA Quantity:	(Required)

Location where item was purchased:	(Required)

Purchase date

Serial Number(s) (upto 100 characters):

Reason (up to 500 characters):	(Required)

• Please enclose a copy of Wintec RMA Issuing Sheet that contains the RMA# issued by Wintec.

• Reference the RMA # in black bold print on the outside of the box. For multi-pack box, Please reference each RMA #.

• All products must be properly packaged or else Wintec reserves the right to return them to the sender.

• Do not return cables and accessories with returned product unless requested by Wintec or applying for credit.

• All Customers labels, adhesives and markings on returned products must be removed before returning to Wintec.

Wintec assumes no responsibility for any loss if Customer does not follow Wintec shipping and RMA instruction